FAQ

You can purchase our range of products directly through our e-shop, via glty.gr.
In order to use our e-shop you may choose to create an account here or complete a purchase as a visitor.

The GLTY range of products is created by Athens-based designer Dimitris Gazis in Greece and produced globally by carefully selected suppliers who meet our quality standards and brand values. In choosing suppliers, we take into consideration issues related to sustainability, environmental protection and social responsibility, to the extent possible. More information is provided under each product’s description.

All our packaging materials are eco-friendly and carefully selected in order to ensure that your product will safely arrive at your door intact. If you are sending a gift, you may want to present it in our special rPET bag, which can be found here.

We ship worldwide via DHL courier service. Delivery costs will be calculated once you complete your order and before it is finalized.

You can safely pay for your order using your credit or debit card, paypal or pay cash on delivery.

We normally process and send out orders within 3-5 business days, depending on the availability of items. Once your order is shipped from our warehouse, you will receive an update by email, confirming successful shipment and informing you about the tracking number and the link through which you can trace your package.

You may cancel your order within 3 hours of placing it. If you wish to change your order prior to receiving confirmation of its dispatch, please contact us as soon as possible at info@glty.gr or call us at +30 6974 145857. You can find extensive information on purchasing, shipping, changes, cancellations and returns in the relevant sections of our Terms of Use here.

GLTY respects your privacy and takes all necessary steps to make sure that all of your data is secure and that the integrity of the information you share with us is secure. Please see our Privacy Policy, which also covers use of Cookies, for more information.